Anonymous
map-marker Surrey, British Columbia

OVERALL LACK OF SERVICE AND MORALITY

I have tried to shop here but constantly feel there is an unhappy atmosphere.I have gone in and countless of times heard the cashier talking in punjabi with their friend across the tills. I honestly don't want to be rude, but it's an English speaking country. On top of that, they always forget my bag points (I bring in my own bag) the service isn't efficient. they alwyas try to sign me up for a credit card and i don't want one. they always keep asking till I find it annoying. I don't see multiculturalism represented. to be honest it seems like there are members working at this store. the shelves are dirty , the dust is still there when I come back a week from today. I know they don't clean up, at all. not only is their service slow, they never have enough cashiers. I don't think their HBC rewards is very much an incentive to shop there. the quality of goods is poor, it's made in india or pakistan products, that break down the next day pretty much. I'm sorry but I understand now why Target has bought out some of the stores. I hoped that I could try to give zellers a chance, but there is so many negatives, I'm surprised you're open for business sometimes.
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1 comment
Guest

You complain that they don't speak English to each other and this is an English speaking country. You are not only being rude but racist as well.

It is none of your *** business what language they speak to each other, unless you want to rudely listen in on their conversation. Grow up, they can speak any language they want, Perhaps they were talking about how you are a racist bigot *** and did not want you to overhear.

Anonymous
map-marker Toronto, Ontario

Zeller's store in Toronto

I tried to open the Aluma Wallet. I couldn't. The store clerk spent ten minutes trying to open it and finally she did. I asked for my money back and received it right then and there. I should have checked with the Internet first. Next time I will. In theory, the wallet is a good idea but from what I am reading in the Internet, the wallet is useless. First of all, the latch should not be made of plastic as it is too easy to break. Apparently the aluminum is too soft for daily use. Avery bad product.
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1 comment
Guest

What is Avery bad product? And obviously because the cheap Aluma Wallet is ***, it's the store's fault? I think you're on the wrong complaint page.

pissed a Ree
map-marker Ottawa, Ontario

Pissed at zellers credit killers

Buy a lawn and garden furniture set $1,500.00 pay half down, save additional 10% off for applying for credit card in store $800.00 limit. NO PAYMENTS TILL FALL!!!!! You end up getting no card no bill, until it goes into collections! But they tell you to pay the collection agency and they cant find your bill. What do you do? phone back and forth like playing playing table tennis with a dumb robot! Dont use zellers credit danger!! No service help No knowledge no help with credit dispute its a friggin shame. No copy of transaction available?? Help!HelpHelpHelpHelp
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2 comments
Guest

that would be GE Money's fault, not zellers.

Guest

I know this happened to me too. And my mom is an associate there and SHE didn't get a bill for about 6 mos until this month.

She's had her card for a LONG time, before they switched credit card carriers... Sad that even associates can't get the proper bills sent either.

She was getting PHOTOCOPIED prints of her bill. WTF is that?!

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